The operations backbone for hardware retailers and renovation brands.
Plumbwright keeps stock, jobs, suppliers, and support in continuous motion — autonomous agents running the back-office fulfilment layer so your operators no longer wait on business hours.
- 24/7
- autonomous run-time
- <90s
- exception-to-human handoff
- 100%
- auditable agent actions
Built for operators who've quietly absorbed the limits of point-tools
Capabilities
Four jobs. One continuously-running agent.
Where Home Depot's “Magic Apron” initiative solves one slice, and Kai, Homesage.ai, and RemodelAI each cover another — Plumbwright is the orchestration backbone they all bolt into.
Stock & warehouse visibility
Continuous monitoring across every yard, bin, and shelf — the agent knows what is short, dated, or in transit before the morning standup.
Customer jobs → trades
Incoming renovation work is matched to vetted local pros by skill, availability, and SLA — no spreadsheets, no Friday-after calls.
Supplier negotiation
Reorder, renegotiate, and confirm POs in near real time. Price drift and backorders trigger a human only when the agent needs them.
24/7 ticket triage
Inbound support, after-hours emergencies, and warranty claims are classified and routed the instant they arrive — in any channel.
Workflow
Three steps from a quiet Tuesday to a fully-instrumented ops layer.
- 01
Connect
Plumbwright plugs into the systems you already run — ERP, OMS, e-commerce, telephony, and field service. No rip-and-replace.
- 02
Instruct
Describe the operations you want run autonomously. The orchestrator is shaped to your category, region, and policy.
- 03
Operate
Agents run the back-office continuously. You keep the dashboard and the exception queue; they keep the rest moving 24/7.
Built for
Operators who feel the awkward gap between the point-tools they have.
You have a Kai-style SKU intake, a Homesage-style cost engine, a RemodelAI-style scheduler, and maybe a Magic-Apron-grade fulfilment push. Plumbwright is the spine that runs them — and the parts they don't cover.
Renovation brands
Direct-to-consumer remodel operators juggling national demand and a fragmented tradecraft.
Hardware retail chains
Big-box and regional chains where one Magic-Apron-style SKU fulfilment push still leaves the back office running on calls.
Distributors & suppliers
Wholesale operators absorbing demand spikes while keeping price discipline across thousands of SKUs.
Field-service networks
Multi-region contractors and franchise networks that need to dispatch, restock, and bill — without growing the back office linearly.
Replace “we'll get back to you tomorrow” with a 24/7 ops layer.
We work with a small cohort of renovation brands, retail chains, and distributors to shape the agent to their category and region. If you'd like to see your operation instrumented end-to-end, write to us.
Book a demo
Put your exception queue on the map.
Tell us where the operational drag shows up today. We'll bring a working view of how Plumbwright could connect your stock, jobs, and support flows.
Prefer email? Reach us at plumbwright-f5o6kc@polsia.app.
FAQ
What procurement and ops leaders ask first.
Still curious? Write to plumbwright-f5o6kc@polsia.app — we answer in business hours or less.